Prakriti is joined by our Principal Specialist for AutoCAD and AutoCAD Specialized Toolsets, Vinod Balasubramanian, to give a peak into the Customer Success Organization at Autodesk. Learn about how the team gathers and tackles the feedback you provide on AutoCAD to help prioritize and improve the overall experience. Vinod shares some great tips and tricks for users looking to take advantage of cloud-based environments like Autodesk Docs and AutoCAD on the Web. And we learn more on his favorite feature, the Autodesk Assistant—now available in AutoCAD 2024.1.